{"id":113,"date":"2019-08-16T11:20:44","date_gmt":"2019-08-16T11:20:44","guid":{"rendered":"https:\/\/qrmslimited.com\/?page_id=113"},"modified":"2023-02-22T09:32:26","modified_gmt":"2023-02-22T09:32:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/qrmslimited.com\/faqs\/","title":{"rendered":"FAQs & Delivery Info"},"content":{"rendered":"\n

Delivery Info<\/strong><\/h3>\n

We go above and beyond to ensure that our customers experience minimal disruption to their core business. That is why we offer next working day courier delivery for any of our stock items and spares that are ordered before 3pm. Orders placed on a Friday will generally be delivered on a Monday; however, we can also arrange Saturday delivery if required. We work with several well-established couriers and hauliers to bring you not only the best prices, but also the very best service.<\/p>\n

Do you have an urgent request?<\/strong> We will always work hard to get the products you need sent out as soon as possible. Just give us a call to discuss your order in more detail.<\/p>\n

International Delivery<\/strong><\/h3>\n

Not in the UK? Not a problem! We have many years’ experience exporting goods to customers all over the world from mainland Europe to Australia, New Zealand, Canada and the USA. So no matter where you are, please do speak to us about how it is we might be able to support you.<\/p>\n

\n\t\tCustomer FAQs\n\t<\/h3>\n\t\t\tI can’t find what I am looking for on your website, does this mean you don’t stock it?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Not necessarily! We have an ever expanding and changing product line and sometimes that means our website might not always be 100% up to date. If you can’t find what you’re looking for, please always drop us an email or give us a call; if we don’t stock it, we may know someone who does.<\/p>\n\t\t\tWhat is the difference between the QRMS number and the manufacturer part number?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

The QRMS number are our own unique reference numbers to help us identify each individual parts. The manufacturers numbers are used for reference purposes only.<\/p>\n\t\t\tI have a custom machine that requires replacement blades, is this something you are able to supply?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

We work with numerous customers who require very specific wear parts and replacements, including custom blades and cutting edges. Please contact us to arrange an initial conversation and we can then arrange to come to site to take measurements and arrange for drawings where needed.<\/p>\n\t\t\tAre you able to develop new machine parts if we supply a sample?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

Potentially yes. We regularly work with customers who supply us with sample wearparts which we then either get drawn up (dependent on size) or sent off to one of our suppliers for samples to be produced. We then test these with the customer(s) to check for quality, sharpness, performance etc. We will liaise with the supplier for any necessary adjustments that need making. Once we are confident with the product and the price we are able to supply it you guys at, we can look to bring it to market!<\/p>\n\t\t\tWhy don’t you publish your prices on the website?<\/a>\n\t\t\t\t\t\t\tExpand<\/i><\/a>\n\t\t

There are a number of reasons for this:<\/p>\n

Firstly, we work hard to keep our prices as competitive as possible, meaning much smaller margins that our competitors. We will always work to give you our absolute best price but this will be influenced by an ever changing market. Increases in raw materials, labour costs and shipping means we often have to adjust our prices (often by pence!) to accommodate and account for these changes. <\/p>\n

Secondly, we sell both business to business and to end customers and thus have differing price points for the relevant markets.<\/p>\n","protected":false},"excerpt":{"rendered":"

Delivery Info We go above and beyond to ensure that our customers experience minimal disruption to their core business. That is why we offer next working day courier delivery for any of our stock items and spares that are ordered before 3pm. Orders placed on a Friday will generally be delivered on a Monday; however, […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":30,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"yoast_head":"\nFAQs & Delivery Info | QRMS Ltd<\/title>\n<meta name=\"description\" content=\"Find out more about QRMS with frequently asked questions and delivery info for our range of industrial plant machinery parts.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/qrmslimited.com\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs & Delivery Info | QRMS Ltd\" \/>\n<meta property=\"og:description\" content=\"Find out more about QRMS with frequently asked questions and delivery info for 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